The Lofts at Watters Creek Apartments

Anyone else move out and get trumped up fees so they do not get deposit back? If so DM me. I want to take to small claims court. I was paying for apartment cleaning. Then they added on carpet cleaning said required at move out. Then charge to fill holes in wall I had filled. I asked for paint to do myself. They said no we will do that and not charge. They do not give you paint so they can see where you had holes so they can charge you. If you get paint it will be clean and they can’t see where you had anything hanging. It’s a scam to keep the deposit. Water leaks in the apartment that I’ve had to clean up that caused damages to my rug because the fifth floor and fourth floor all drain down into my shower and out onto my floor my when the shower was off, the water just started coming up out of stall. Pictures of how they paint the walls before I even moved in where it’s not matched so now they want to charge me to make it look decent for the next person and it didn’t look decent for me to begin with. Other residents have complained that they didn’t get their deposits back either. They use false information and just charge and keep your deposit because it’s hard to fight against an apartment complex.

We moved in a few weeks and everyone here has been so helpful. Especially Brittany through the move in process answering any question big or small, and Tyler from maintenance. Tyler is so polite and helpful. He even helped carry my groceries up when he saw me walking to my apartment. He goes out of his way to make sure maintenance issues are addressed thoroughly and to my satisfaction.

The entire community in the Watters Creek district is having maintenance done, and The Lofts at Watters Creek Apartments are also renovating the clubhouse, the office staff is in another building currently, and it has honestly been a little inconvenient with everything going on but regardless, I wanted to give a 5 star shout out to the management team here. Especially Guillermo and Brittany!! They have been working so hard to accomidate us residents throughout this change, and still hold very fun and interactive resident events for us while making sure everything else in the building is being maintained. Everything looks so beautiful now! We really needed all of this for our community and it is 100% worth it to live here. Can't wait to see how the clubhouse turns out.